Water Conditioning & Purification Magazine

Let’s get this party started!

Wednesday, January 15th, 2020

Kurt C. Peterson, Publisher

As I write this, it’s still 2019 and we’re getting ready to close out the year and begin anew. A business can only survive if it is dynamic and willing to make changes when necessary. You probably have already heard about the Vision 20/20 theme of the 2020 WQA Annual Convention & Exposition to be held April 1-3 in Orlando, FL. Perhaps your 20/20 vision for the new year will be inspired by the WQA Boot Camp, maybe by the input of friends and associates. Inspiration in any form should be welcome and helpful to your efforts.

There are a multitude of treatment processes available to overcome the broad range of water quality issues that are becoming more problematic each year. And, all things considered, water scarcity around the globe is also contributing to innovation . Whenever you have a finite amount of anything and need to stretch the boundaries of its useful life, there are challenges to overcome. Klaus Reichardt of Waterless Co., Inc. addresses this in his article about what comes next in the future of water treatment. With the need for new water sources, nothing should be overlooked and any source should be treated appropriate to its usage. Yes, that light at the end of the tunnel can mean progress, not a train wreck headed straight for your business.

Many people in rural America are not able to access water infrastructure and must have private wells and septic systems instead. But what happens when that is financially out of reach? You look to one of the agencies that are working hand-in-hand with drillers, equipment manufacturers, designers and installers to make clean, safe water a reality for everyone. Susan O’Grady of Xylem Corporation presents a recap of a recent project undertaken in Texas to help one such family in need. Overall, the cost effectiveness of small wells versus the cost of installing infrastructure can be eye-opening. Not every location can accommodate a modern infrastructure product so people must have options.

Throughout history, the world has suffered a number of pandemics with catastrophic consequences for entire nations. The loss of populations, productivity, etc., have crippled many an economy in times past. Regardless of all that innovation technology has provided to overcome such crises, one thing that has not been resolved is the distinct possibility of a mass-casualty health crisis, in conjunction with or due to waterborne pathogens. It’s not a lack of know-how, in most cases, but a lack of political will by leaders to put in effect those technologies that would ensure the safety of the world’s water supplies, especially when water is considered the life-blood of our species. Public Health Editor Kelly A. Reynolds, takes an in-depth look at this depressing reality facing the world, if it does not soon deal with these issues adequately.

As we embark on a new year, hoping that success is the hallmark of our efforts, are you making any New Year’s business resolutions? Have you learned anything in the past year that has prompted a change in business tactics? Would you like to share those ideas with others? If so, please contact us so WC&P can present even more tales of success for others to learn from and hopefully inspire further innovation. Until we meet again, be safe and enjoy!

Viewpoint: Celebrate the season!

Sunday, December 15th, 2019

Kurt C. Peterson, Publisher

As 2019 comes to a close, it’s important to remember that celebrations are an important part of our success. It’s often said that nobody learns from success because they believe everything is alright and no changes are necessary. Failures, however, often result in unintended catalysts for success and that is always worth celebrating.
In this issue, we focus on water treatment that is not quite a mainstay of our niche market but as we move more toward reclamation and reuse, it’s important to focus on water resources we’ve overlooked. Desalination has been a boon to several areas, especially arid desert regions, but it’s extending into many areas previously thought to be drought-proof. The International Desalination Association is at the forefront of helping its members find better ways to manage water resources by using desalination. Creating new sources has been ongoing for years, as the association notes in its annual industry update. More countries are exploring the possibility of augmenting traditional water sources through desalination and reclamation, and more will follow as our most precious resource dwindles.
Wastewater treatment facilities have long been at the end of the supply chain but modern thought is bringing change to that market segment as well. Reclamation, energy recovery, materials recovery and more are quickly becoming part and parcel of the final water treatment process, as noted by David Cohen of ATS Innova. He explores how more can be done to conserve both supply and materials through advanced processes.
Time and again, our authors have made note of having a solid contract in place before doing any installation of water treatment systems. Some write their own, while others have a legal beagle do it for them. The specifics of water treatment notwithstanding, it’s important to get it right. Don Cleveland of Water Color Management offers a sample contract that is far-reaching and comprehensive. It may save companies time, money and headaches to have something upon which to pattern their business contracts.
The Pacific Water Quality Association did it up big for their annual convention and trade show this year and yours truly was on hand to capture those wonderful moments for posterity. As many look to retirement (with some wanting to ‘pass the torch’), the next generation needs to get their feet wet while they are young and are more eager to learn the ropes. Our recap highlights many of the association’s family business leaders and possible successors, keeping it all in the family.
For some time, the Environmental Working Group has provided a treasure trove of data on water quality. But is that data in line with required reporting? Is it used properly or is there an agenda? Dr. Kelly A. Reynolds gives us something to think about when the subject of water-contamination reporting arises.
We will soon say goodbye to 2019 and look back at another successful year. For 60 years we’ve been by your side and we will kick off 2020 with the hope we’ll be by your successors’ sides for the next 60. Until we meet again, celebrate with gusto and get ready to make new memories and industry history. We’ll be there, too, kicking up our heels in celebration and preparing for another busy year. Salud!

Viewpoint: Changing seasons means winter maintenance

Friday, November 15th, 2019

Kurt C. Peterson, Publisher

As autumn colors abound over the landscape of many areas, it’s time think about winter maintenance. For some, that may mean adding antifreeze to the vehicle or covering the late garden they planted. For others, it means checking and repairing/replacing pipe insulation to prevent those disastrous breaks that are sure to come.
Many people in rural areas are well acquainted with these procedures because they are critical to having a reliable water source. But there’s more to that maintenance than just wrapping the pipes. National Ground Water Association’s Charles Job gives our readers a closer look at the natural occurrences that can have an impact on their private wells and how that can affect well owners’ health. While no requirement for testing exists for private wells, owners would be well-served to take on this responsibility for their own well-being.
Over the years, water scarcity was thought to be a problem ‘somewhere else.’ In the last five to 10 years, the US has begun to experience its own scarcity issues. While there is much that can be done to conserve this precious resource, not all are yet on board with doing so. Luckily, the water treatment industry is at the forefront of introducing new water-saving appliances and processes. Gary Battenberg of Parker Hannifin takes a look at the history of groundwater depletion (which leads to water scarcity) and what can be done to mitigate the consequences of our unchecked growth and over-usage of water in the United States. Overcoming this problem will take long-term investment and engagement.
Dr. Kelly Reynolds, Public Health Editor, reports on the less well-known danger of pyrethrin exposures. While commonly celebrated as ‘natural’ pesticides, pyrethrins (and their synthetic cousins, pyrethroids) have been associated with acute poisonings. Their use is common in the US; recent deaths and new research, however, indicates a need to revisit previous studies on the safety of these chemicals.
Even though many tend to stay a bit closer to home during the end of the year, there are still plenty of industry events occurring around the world. For example, while this issue was being printed, Aquatech Amsterdam was in full swing, bringing more technology and innovation to the world of water treatment. We can’t wait to hear more and will present some details in our December issue. Though the cold season might not make you think of pools and spas, that industry’s annual big show was happening in New Orleans, LA.
And don’t forget about another upcoming big winter show, NGWA’s Groundwater Week, which will take place December 3-5 in Las Vegas, NV. It doesn’t get cold everywhere at the same time so look for what may be happening close by that will benefit you and your business. Even local shows can make a big difference in your customer base.

Viewpoint: International concerns become local issues

Tuesday, October 15th, 2019

Kurt C. Peterson, Publisher

At press time, we are at the height of hurricane season and many storms are making their presence felt—in a big way. For the Houston, TX metro area, up to seven inches of rain are anticipated to accompany Hurricane Imelda. And more is coming. While most hurricanes spin up in the area of Western Africa, tropical depressions continue to form in the Atlantic and Gulf of Mexico, promising even more flooding events. The Pacific coast is not without its own weather problems, even though most hurricanes in this region head out to open water rather than hug the western coastline.
What does this mean for you, as dealers and manufacturers? As with previous devastating hurricanes, flood water intrusion is a very real and common problem. Even after flood waters have receded, good water quality may be hard to find in affected areas. James Peterson of Crystal IS addresses these concerns in this issue. Being prepared means being ready to deal with major water quality problems and shortages. Dealers can be the first line of defense in these situations and manufacturers can assure the best possible solutions are deployed to disaster zones.
While natural disasters are problematic in the US on a more seasonal basis, weather-related crises are happening around the world, around the clock. If it’s not bad water quality, then water scarcity may well be at the root of entire nations’ stability. We are fortunate to have so many options in the US to deal with disastrous consequences but others across the globe are not so fortunate. Dale ‘DataDale’ Filhaber addresses this in her recap of a recent visit to Africa. Eye-opening is the simplicity of solutions and the need for help. A great many manufacturers and dealers are already at the forefront of philanthropic endeavors and there are always more, imperative reasons to be part of a global solution.
Speaking of solutions, many people (especially those of the younger generations) believe that all problems are solvable with technology. And that may be true, in part, as the Internet of Things (IoT) becomes more established across the globe. Manufacturers in all industries are embracing the ability to wire our world. WQA’s Kathleen Fultz examines how governments are attempting to produce a framework of regulations to ensure the safety of data that is traversing the Internet across and to these IoT devices. While the high-speed of life is already at a break-neck pace, privacy issues keep cropping up because no regulatory framework actually exists in any country.
As we review the ways technology has done marvelous things for our standard of living, there are shortfalls yet to be overcome. For the water treatment industry, that relates to water testing requirements and systems now in place. Real-time results would better equip agencies to more adequately deal with contamination events, to reassure people their water is safe. Now, there’s reason to be positive this will be a reality. Dr. Kelly A. Reynolds reports on a new Smartphone technology that when deployed, will give results in minutes or hours instead of days. Not only will the phone be able to define outbreaks, it will be able to track them as well. For consumers, this will mean fewer disruptions to their water sources as well as quicker resolutions for boil-water alerts.
That’s a lot to take in as the world speeds by but we’ll be there to keep you up-to-date and as well-informed as possible. You are the ones consumers will rely on to keep them safe. We feel honor-bound to make sure you have the latest and greatest information to allow your businesses to meet changing conditions and rectify problems as they arise, if not before.

Viewpoint: Fall is coming…are you ready?

Sunday, September 15th, 2019

Kurt C. Peterson, Publisher

Fall temperatures should be coming your way soon, probably by the end of the month in the northernmost states. While southern states will continue to endure high temperatures longer, cooler weather will be welcome in most other places. Some companies will have to look for full- or part-time help if their family businesses are buoyed by school-aged relatives picking up the slack during the busy months. Their return to school may provide job opportunities for others, even if only short term.
With a wide range of contaminants being discussed in the media, many people may come to the conclusion that drinking water outside the home could be hazardous to their health. From lead to radon, Cryptosporidum to E. coli and everything in between, this is what helps drive business to dealers and manufacturers alike. And with many new reports on microplastics as an emerging contaminant, the shift back to public drinking water fountains in many areas is welcome, as are some of the newer containers trending upward into the consciousness of Millennial buyers.
In today’s beverage dispensing equipment (be it water, coffee, tea or other beverages), there are a host of water quality treatment options, including built-in UV disinfection, which gives consumers an added layer of protection and peace of mind. James Peterson of Klaran takes a closer look at how the need for beverage equipment disinfection is becoming a primary aspect of water treatment. Both residential and commercial water sources are prone to contamination, making it imperative to treat water at the dispensing end as well. Better water quality helps create a better end product.
Jill Culora, International Bottled Water Association’s Communications Director, reports on that industry, highlighting the various concerns and changes that have occurred since last year. Oliver Lawal (Founder and CEO) and Mitch Hansen (Marketing Specialist) of AquiSense Technologies delve into UV-C LEDs and how they are perceived in water treatment. Incorporation of this newer technology in the bottle-filler product line provides additional POU treatment, but may still be viewed with some measure of doubt.
Newer technologies often require additional testing requirements to be validated by third parties. Consumers want to know the products they purchase will do exactly what is claimed and they rely upon validation and certification, as noted by Rick Andrew of NSF International in his Water Matters column. Public Health Editor Kelly A. Reynolds, MSPH, PhD, reports on the effects of drinking contaminated water. Her column gives an in-depth look at the many contaminants and their characteristic illness traits, as well as how they are tracked and treated.
As you read this, you are probably recalling your experiences at the WQA Mid-Year Leadership Conference in San Antonio, TX. Let us know your thoughts on the conference and how it can benefit you and your business. These events are important for everyone, from the small mom-and-pop dealers to the big OEM manufacturers. Keeping your finger on the pulse of the industry puts you a few more steps ahead of your competition. Until we meet again, stay positive and keep moving forward.

Viewpoint: Splish splash, I was takin’ a bath!

Thursday, August 15th, 2019

Kurt C. Peterson, Publisher

Yes, a swimming pool can seem like a huge bathtub when summer heat threatens to ruin your day. August brings some of the hottest temperatures in the country and pool/spa use skyrockets. Anyone who listens to us (and to the news) knows that it can be, unfortunately, less than optimum summer fun when water quality issues intrude. There are several options for maintaining pools and spas, with new technologies beginning to take their place in the treatment professional’s tool kit. The first order of business, however, is to to keep people safe when they are enjoying a summer cool-down.
Be it municipal or private pools, ozone is quickly becoming a more viable option for the residential pool and spa market. In this issue, Kelly Johnson, MWS, Quality Water Services, covers our two main topics in one article, examining the efficacy of using ozone treatment for pools and spas. NSF International’s David Nance covers the evaluation and certification of equipment to NSF 50, Equipment for Swimming Pools, Spas, Hot Tubs and Other Recreational Water Facilities. These include non-chemical water conditioning devices that are becoming more popular with both consumers and dealers, and which require inclusion in the certification standards as well.
Virtual versus real…this is an issue many encounter when dealing with modern technology. Jennifer Smith of Moti-Vitality takes a closer look at virtual sales appointments. As we embrace the era of better products and systems with advanced technology, the less technical/digital savvy may feel left behind. Not everyone is a tech or gadget junkie. Some may feel excluded merely because they do not or cannot grasp new technology. As time marches on, the need to adapt and accept virtual reality in the water treatment industry is evolving. It’s an interesting read, even if not everyone is ready for it.
The risk of waterborne illness is heightened during the summer, if only because the contaminants in water are given a boost by warmer weather. Of note are recent reports on people acquiring flesh-eating bacterial infections that have killed two (quickly) in the past month. The local swimming hole, like the local pool, still can be risky. Public Health Editor Dr. Kelly A. Reynolds, takes a much closer look at some of the illness vectors, water treatment options and the basics of healthy swimming.
There’s no silver bullet in water treatment and every advance that makes water safer should be considered. Though some may not be popular with everyone, we learn every day and not everything we learn now will be appropriate in the future. Even if you may not readily accept some of the treatment options available, the prospective client may want you to help find what they believe best fits their lifestyle. Keep an open mind to what works and how, and think in terms of what makes you a better water treatment specialist.
The WQA Mid-Year Leadership Conference is right around the corner and will be held in San Antonio, TX. This is a wonderful venue and the Hill Country makes for a great place to meet. If you haven’t registered yet, please do so as quickly as possible. The event will take place September 9-11, so you have to act quickly. We hope to see you there!

Viewpoint: Is your summer busy enough?

Monday, July 15th, 2019

Kurt C. Peterson, Publisher

We know that water treatment in summer takes on a sense of urgency with the warmer temperatures creating issues with certain contaminants. Biofilm production is in full force when the water warms, making it prime time to check filters for replacement. Carbon filter systems are workhorses but may not be the best solution for all treatment issues. That brings us to the next workhorse in the treatment arsenal: reverse osmosis.
RO is a true no-salt system, offering a final-barrier approach to water safety that stands above most others. This technology removes more microplastics, PPCPs and other contaminants than most. Gary Battenberg of Parker Hannifin and Peter Cartwright, PE, two of our resident technical experts, have recently been engaged in a discussion involving a social-media campaign in India that seeks to ban RO and claims RO drinking water is dangerous. This lively discussion plays out in their collaborative article in this issue, myth-busting and providing proof of RO efficacy and safety along the way. If you have concerns or questions, this article should address them handily.
With water scarcity becoming a more reported topic in mainstream US news, consumers are looking for ways to offset shortages that might be felt in their regions. Reuse and water harvesting are two important ways to preclude loss of water sources and there are many ways for all to take part. WQA’s Bryanna Poczatek provides an in-depth technical treatise on the merits of rainwater harvesting and catchment for those who are now investing time to offer this technology to their customers. You’re the water experts and they need assistance with navigating technologies, products and sometimes, state or local ordinances regarding water harvesting.
We have a trio of marketing presentations this month, which focus on using the WQA consumer study to enhance the process of informing consumers about water-treatment options from David Martin; how to make a better direct-marketing campaign from Dale Filhaber and why high-quality leads are being left on the table from Candice Wentling. Enjoy the tips they offer to help you gain more customers.
IAPMO’s IWSH Foundation is involved in several projects to bring safe water to communities lacking access. Called the Community Plumbing Challenge, their efforts have been primarily directed outside the US, where potable water is far less available. They have now engaged projects concentrated on the Native American population and are presenting a recap of the first project. This article is the lead-in, as other projects are already commencing to bring clean, safe water to our Native American citizens.
There is much buzz about microplastics, the Pacific Ocean Garbage Patch and what is being done. Public Health Editor Kelly A. Reynolds, MSPH, PhD tackles the reality of how something most see as being ‘way out there’ is actually a problem right here, right now. Municipal water treatment cannot remove all the microplastics. Dealers and manufacturers, this problem will only get worse. Your final-barrier treatments are needed now more than ever before.
We hope to hear from our readers about what they would like to read about in WC&P. While each issue has a theme, everything about water treatment is important. Let us know if we need to cover something we might have missed. Until next month, be well, travel safely and keep making our world a better place to live.

Viewpoint: Let’s celebrate!

Saturday, June 15th, 2019

Kurt C. Peterson, Publisher

Welcome to the 60th anniversary edition of WC&P! Using the kitchen table as a work area, my father Jerry Peterson launched the magazine to keep the water conditioning industry up-to-date on what was happening around the country. From dealer news to legislative happenings, he was on top of everything related to water. And six decades later, we are still keeping you informed of all that is water treatment.
The industry has evolved as has the magazine. No longer is it only about water conditioning but inclusive of a host of water treatment options and technologies. When Dad launched the magazine, RO was in its infancy, with Jack and Robert Slovak leading the way. UV treatment wasn’t really on anyone’s horizon and ozone was still a ‘killer’ due to the high levels of smog associated with larger cities. But even in the beginning, carbon took the lead for purification.
In this issue, Dr. Henry Nowicki and the staff of PACS offer insight on newer technology that will enhance the efficacy of carbon for removal of PFAS and PFOS. These contaminants are at the forefront of the consciousness of not only the water treatment industry but media circles and consumers. It’s imperative, based on the health consequences, that every available technology be brought to bear. And innovation will again be a force for change in how water treatment works.
In April, a record number of water treatment specialists took part in the annual WQA convention in Las Vegas, NV. Bigger and better than past years, the show offered an amazing number of educational sessions, certification training, business boot camp and much more. Take a look at our show photos to see what you missed if you weren’t there. Maybe we’ll see you next year, when the convention is held in Orlando, FL, April 1-3.
Dealers must sometimes come up with a different way of doing things to ensure they are serving their customers as well as their business to the best of their abilities. Mike Hale of Little Beaver writes about how Culligan of San Antonio took that to a whole new level with its decision to purchase drilling equipment. It’s better to buy your own equipment and do the job in-house than to pay a subcontractor to drill through sidewalks, gravel beds and other soils. This is something many dealers should consider to make a short-term investment for a long-term gain.
To round out our coverage, NSF International’s Rick Andrew reports on the agency’s efforts to include PFAS and PFOS testing in current standards. Greg Reyneke, MWS, also presents more on activated carbon’s role in dechlorination. Another news maker is the number of deaths from infections acquired in health institutions. Public Health Editor Dr. Kelly Reynolds explains how waterborne contaminants are contributing to these infections and how water treatment can contribute to prevention practices.
We’ve recently solicited candidates for our Dealer Profile with an eLert to our subscribers. If you know of other dealers who might be interested, please pass that information on to them. In addition, we also have a Corporate Profile series for manufacturers, distributors and suppliers, which focuses on successful executives who make a business profitable. We would also like to hear from our readers: what is your favorite column? What can we cover better? What would you like to see in the future? We look forward to hearing from you so we can better meet your industry information needs.

Viewpoint: Is it spring yet?

Wednesday, May 15th, 2019

Kurt C. Peterson, Publisher

The calendar may indicate it’s spring but in several areas around the country, people are questioning if that’s really the case. And if it hasn’t hit you already, spring fever should be on your horizon. With the change of seasons comes more water treatment opportunities, including necessary maintenance, repairs and replacements for returning snowbirds. For your long-term customers, that annual maintenance regimen should already be scheduled. And as the warm-up continues, people will want to take stock of summer needs as well, such as new filters and other treatment system maintenance. Throw in conference season and it looks like several busy months are coming your way.
While not wholly entrenched in residential water treatment, UV systems are making deeper inroads each year, especially in the commercial sector. Water dispensing units are now featuring UV disinfection as a part of the whole package of offering quality water and many small commercial concerns, such as mom-and-pop restaurants are having UV disinfection added to treatment trains. There is another market for UV and that’s small water systems. In this issue, we feature a case study by Jose Maria Gonzalez of UV Pure Technologies, about a UV installation in a small Colombian water treatment plant. A far less expensive alternative to building additional treatment plants, this installation provides more than 5,000 people with the best water in the area.
On the heels of WQA’s Annual Convention in Las Vegas, NV, we got a chance to ask new Lab Director Zac Gleason a few questions about his new role. His experience with labs and testing is being brought to bear in multiple ways and he sees his position as one of leading the way to further enhance WQA’s certification and informational programs. Gleason’s dedication to providing clean, high-quality water is proactive at the very least and quite commendable.
With intrusion by a host of contaminants such as arsenic, radon and others, it’s inevitable that problems with groundwater will arise. But what happens when very small public systems fail and residents face having bad or no water? Enter the Water Well Trust. This non-profit agency has been at the forefront of securing funding and materials to rehab and even build new water systems in areas where it would be all but impossible for residents to do so themselves. With the assistance of major companies like Xylem, the impossible is becoming reality, as reported in this issue by Susan O’Grady, Director of Marketing.
Legionnaire’s disease is on the minds of many, including our Public Health Editor, Kelly A. Reynolds, MSPH, PhD. There is a wealth of information about the disease, how to treat it and most importantly, how to prevent it. But that doesn’t always reach those who need it to effect remediation techniques on systems suspected of harboring Legionella. Dr. Reynolds outlines a new effort, online training, to add to the arsenal of tools already available to overcome and prevent infections.
We hope you enjoyed the WQA Annual Convention and we look forward to seeing you again soon at upcoming events. Until we meet again, please give a thought to what you would like to see covered in WC&P International and let us know. Know a dealer who’s got a special story? Send it our way. Do you have an exceptional executive in your company? Let us tell the story. Until we meet again, happy reading!

Viewpoint: Spring brings a lot of changes

Monday, April 15th, 2019

Kurt C. Peterson, Publisher

In much of the US, springtime has finally arrived, in spite of a punishing El Nino winter. For those who can’t wait to get out into the sunshine, be ready for other weather changes that may well impact both your life and your business. Warmer temperatures mean removing winter weatherproofing, planting gardens and watering lawns, all of which mean water quality is still the most important consideration.
We’ve heard much over the past few years about emerging contaminants and now find ourselves staring down double barrels. PFAS contamination is rampant and only now being considered a disaster to be reckoned with throughout the world. Lead poisoning is still occurring far too often due to failing infrastructure, old piping and lead solder. It will involve high costs and strong political motivation to overcome these issues . Until that is accomplished, consumers need to be able to rely on water treatment dealers and manufacturers to keep their water supplies safe.
In this issue, Gary Battenberg of Parker Hannifin provides an introspective and comprehensive look at PFAS and lead contamination, what can be done and how. It cannot be stressed strongly enough just how dangerous and difficult this devil’s duo will continue to be for some time to come. As water treatment specialists, there are a range of treatment and equipment options you should be ready to deploy for clients who are being affected.
Due to the WQA Annual Convention & Exposition being held in April this year, an updated schedule is being presented, with the latest information possible. Golf, educational sessions, committee meetings, certification classes and exams, Boot Camp…there’s a large number of offerings for every level of water treatment. Be sure to boost your knowledge and enhance your bottom line by taking advantage of every opportunity afforded by attending. With the large number of contamination stories in the press, consumers will be looking for certified professionals…they should be knocking on your doors!
Candice Wentling of Certified Action, Bill Blades of William Blades, Inc. and Gary Coon come together in this issue to offer a wide variety of sales and marketing tips and tricks. There is no one-size-fits-all approach. Take advantage of the wisdom imparted by these marketing specialists to help bring your sales teams up a few rungs on the success ladder.
While US water quality issues are governed by US EPA and other regulatory agencies, it’s important to know that the rest of the world adheres to World Health Organization guidance. While there are differences between the two, a conjunction exists for many aspects of water quality and treatment. Dr. Kelly Reynolds, Public Health Editor, provides both summary and insight in her article about risk management to reduce waterborne disease.
It won’t be long after you receive this issue that we will see you in Las Vegas, April 23-25, hopefully. Stop by Booth 846 or catch us as we make our rounds of the educational sessions and tradeshow floor. Keep an eye on today with the other focused on the future by taking in the wide variety of new products on display.

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